This Privacy Policy outlines how firstresponse.org.uk collects, uses, and protects your personal information when you use this website.
1. Information Collection
We collect information when you fill out our contact form. This may include your name, email address, and any other details you choose to provide.
2. Use of Information
The information you provide is used to respond to your enquiries and improve our website and services.
3. Google Analytics
We use Google Analytics to help us understand how visitors use our website. This includes data such as browser type, pages visited, time spent on pages, and general location (e.g., city or region).
Google Analytics does not identify individual users. IP addresses are anonymised by default in Google Analytics 4, and we do not receive any personally identifiable information.
4. Cookies
Our website may use cookies to enhance user experience and collect analytical data. Cookies are small text files stored on your device that help us understand how users interact with our site.
You can disable cookies through your browser settings, although some features of the site may not function properly without them.
5. Data Retention
We retain personal data only as long as necessary to fulfil the purposes for which it was collected — typically to respond to enquiries or analyse site traffic. Analytical data may be retained by Google Analytics for up to 14 months.
6. Your Rights (Under UK GDPR)
If you are located in the UK or EU, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us using the details below.
7. Third-Party Sharing
We do not sell, trade, or share your personally identifiable information with outside parties, except as required by law.
8. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: info@firstresponse.org.uk